Executive Resume

Senior healthcare program management through Huduku AI — an AI-powered compliance platform and Official HITRUST External Assessor serving healthcare, life sciences, and AI clients. Engaged on concurrent client programs spanning HEOR/RWE and payer analytics.

End-to-end program delivery for myPCT — a multi-channel healthcare platform spanning a patient mobile app, provider web portal, and admin console.

• Architected the JIRA program hierarchy across four delivery workstreams — Patient Onboarding, Referral Management, Secure Messaging & Notifications, and Analytics & Reporting — with 80+ user stories and a five-level WBS (Program → Workstream → EPIC → Deliverable → Task) as the single source of truth.
• Delivered Patient Onboarding and Referral Management modules across two releases with zero critical-path slippage, managing third-party API onboarding and compliance dependencies concurrently.
• Drives delivery of new healthcare-AI capabilities: LiverScan (clinical screening), Care Gap (AI-driven patient identification for outreach and care-gap closure), and automated appointment scheduling & patient-call workflows.
• Primary liaison across product owners, engineering leads, clinical consultants, and compliance officers; chairs weekly stakeholder reviews and produces executive dashboards (RAG, milestones, risks, decisions).

De-facto Program Manager for the analytics workstream of Alshaya's $250M Business & IT Transformation — a five-year initiative replacing 90% of legacy systems across 50+ brands in 20+ countries; in 2021, globally the largest program of its kind (Oracle Retail ERP, BlueYonder, IBM OMS).

• Delivered a unified Azure Data Lake (Databricks) consolidating structured and unstructured data from 50+ sources into a single source of truth for Merchandise, Corporate, Finance, Customer, and Logistics analytics.
• Managed a portfolio of 100+ projects and 400+ change requests over five years with cumulative budgets exceeding $30M, supported by project managers, delivery managers, and shared services.
• Delivered the Oracle ADW platform with 60+ enterprise reports and self-service BI for Finance; drove a 20% batch-processing improvement toward near-real-time reporting.
• Led the Starbucks Master Data Management program (Product & Location), eliminating multi-spreadsheet workflows and saving 1,000+ man-hours/month.
• Migrated Key Finance Reporting to the new BI platform; legacy decommissioning generated $20K/yr operational savings.
• Chaired the monthly C-suite steering committee and managed Microsoft, Oracle, Algonomy, and BlueYonder as primary vendor partners; contributed to 3–5% p.a. sales growth and 4.5% margin improvement across the portfolio.

Established and ran the Tableau Center of Excellence; led delivery of enterprise retail analytics programs for global clients.

• Built and ran a 12-member CoE; established governance frameworks and delivery standards adopted across all client engagements, reducing rework and improving delivery predictability.
• Led the Phoenix Analytics Program for Alshaya — a strategic consolidation federating Oracle Data Warehouse, Algonomy, SAP BusinessObjects, and Power BI into a unified reporting framework with legacy Tableau decommissioning.
• Implemented Row-Level and Object-Level Security across the federated platform for governance and access control; reduced data footprint and licence cost across RMS, BlueYonder, and Algonomy.

Product owner for Onit Reporting Services (Tableau, MySQL DataMart, Pentaho ETL); ELM analytics for PayPal, Oaktree Capital, and other major clients.

• Owned the reporting product roadmap and delivery across a portfolio of enterprise legal-management clients.

Development manager for investment-banking reporting (Futures, FX, Equities, Options, Swaps) on Java, SAP BO, QlikView, and Netezza.

• Led development of front-to-back reporting across multiple asset classes for a global investment bank.

Financial analytics and regulatory reporting delivery.

• Delivered financial analytics and regulatory reporting programs for a global bank.

Foundational engineering and quality roles across enterprise software.

• Built the engineering foundation that underpins two decades of platform and delivery leadership.